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Montage furniture services lawsuit11/9/2023 ![]() I purchased the warranty to cover a sofa I purchased. I purchased a dining set at in I also purchased the extended warranty to cover the entire purchaseIn late I submitted a claim for my table and chairThe table had issues which I listed on my claim form: awhite spotting on the table from a hot bowl, which the warranty says is covered under article 2."household heat mark" and bpeeling of the finish which is also listed in article when I called customer service the very first time, before she emailed me the forms, I told her that the white spots occurred that day or the day before, and the peeling I wasn't sure when it occurred because my table was covered with a table cloth over an extended period of timeshe said ok and sent me the forms, which I completed and sent along together with pictures of the tableI get an email back from them maybe a week later that my claim was deniedwe called to find out why and they said the peeling was over timeso we asked what about the white spots, and she said she would send in the claim for reconsideringwe got a voicemail that claim was still deniedno explanation for the coverage of the white spots were reported right after it happenedjust denied plain and simpleas if they are looking for any reason, valid or invalid to deny a claim even if part of it was 100% according to their guidelines as for the peeling, there is obviously something wrong with the craftsmanship of the table if it could just have peeling spots and discoloring on various spotsI didn't know I was purchasing a $disposable table, or a $warranty which isn't worth the paper its written on
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